Return Policy

At Turkish Agro, we are committed to maintaining a safe and reliable trading environment for both buyers and sellers on our platform. This Return Policy outlines the rules and procedures related to product returns, disputes, and remedies.

1. Platform Role

Turkish Agro operates as an intermediary marketplace. We facilitate connections between buyers and sellers but do not take ownership of products or directly handle transactions.

2. Return and Refund Responsibility

• Returns, refunds, and disputes are primarily the responsibility of the buyer and seller involved in the transaction.

• Buyers and sellers should communicate directly to resolve any issues related to product quality, quantity, or delivery.

• Turkish Agro encourages fair and prompt resolution between parties.

3. Legal Enforcement and Support

• In cases of unresolved disputes or fraudulent activities, Turkish Agro reserves the right to initiate legal follow-up procedures to protect both buyers and sellers.

• All users agree to cooperate fully in any investigations or legal actions deemed necessary by Turkish Agro or legal authorities.

4. Return Conditions

• Products eligible for return must meet the conditions specified by the seller and comply with applicable laws and regulations.

• Returns may be subject to inspection and verification upon receipt.

5. Prohibited Returns

• Certain products, such as perishable goods or customized items, may not be eligible for return as per seller’s policy and legal restrictions.

6. Limitation of Liability

Turkish Agro and İnternetekoy Bilgi Teknolojileri Ltd. Şti. are not liable for losses, damages, or disputes arising from returns or refunds. However, we act as facilitators and will support enforcement of legal rights.

7. Contact

For any return-related issues, please contact the involved seller first. If you need assistance, Turkish Agro support team is available at [contact information].

8. Governing Law

This Return Policy is governed by the laws of the Republic of Turkey. Any legal disputes will be handled under Turkish jurisdiction.

This policy is designed to protect the interests of all parties and ensure compliance with legal regulations. By using Turkish Agro, you acknowledge and accept these terms.