Support Policy

At Turkish Agro, we are committed to providing excellent customer support to ensure a smooth and satisfying experience for both buyers and sellers on our platform.

1. Customer Support Services

Our support team is available to assist you with any questions, concerns, or issues related to:

• Account registration and management

• Product listings and purchases

• Order tracking and shipment inquiries

• Payment processes

• Dispute resolution

• Technical difficulties

2. How to Contact Us

You can reach our customer support team through the following channels:

• WhatsApp: +90 532 326 03 80

• Telephone: +90 532 326 03 80

• Email: info@turkishagro.com

Our support hours are [insert working hours], Monday to Friday.

3. Response Time

We strive to respond to all inquiries within [24-48 hours or your preferred timeframe]. For urgent matters, please contact us via WhatsApp or phone for faster assistance.

4. User Responsibilities

• Please provide clear and detailed information when contacting support to help us serve you better.

• Respectful and constructive communication is expected from all users.

5. Feedback

We welcome your feedback to improve our services. Feel free to share your suggestions or complaints through the above channels.

Thank you for choosing Turkish Agro. We are here to support your success.